Last Updated: August 12, 2026
DekaBooks respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or contact us about our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Email address
- Telephone number
- Business name
- Information you provide through our contact form, email, telephone, or other communications
- Information you provide when requesting or receiving bookkeeping, payroll, tax-related, or other accounting support services
Our website may also collect limited technical information, such as your IP address, browser type, device information, and website usage information through standard website technologies and service providers.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and consultation requests
- Communicate with prospective and existing clients
- Provide and administer our bookkeeping, payroll, GST/HST, financial reporting, and related services
- Maintain business and client records
- Improve our website and services
- Meet accounting, tax, regulatory, legal, and professional obligations
- Protect the security and integrity of our website and business operations
We limit the collection of personal information to information reasonably necessary for these purposes.
Consent
By voluntarily providing personal information to DekaBooks, you consent to the collection, use, and disclosure of that information for the purposes identified at the time of collection or as otherwise permitted or required by law.
You may withdraw your consent, subject to legal, contractual, or regulatory requirements and reasonable notice.
Sharing of Personal Information
DekaBooks does not sell or rent your personal information.
We may share information with trusted service providers where reasonably necessary to operate our business or provide services to you. These may include website hosting, accounting, bookkeeping, payroll, cloud storage, communication, and other technology service providers.
We may also disclose personal information where required or permitted by law, including to government or regulatory authorities when necessary.
Safeguarding Your Information
DekaBooks takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, use, disclosure, loss, or alteration.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as reasonably necessary to provide our services, meet business and legal requirements, and comply with applicable record-retention obligations.
When personal information is no longer reasonably required, we take appropriate steps to securely destroy, delete, or anonymize it.
Cookies and Website Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, or analytics.
Your browser may allow you to control or disable cookies. Disabling certain cookies may affect how some website features operate.
Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services. DekaBooks is not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing personal information.
Accessing or Correcting Your Information
You may contact DekaBooks to request access to personal information we hold about you or to request correction of inaccurate information, subject to applicable legal limitations.
You may also contact us with questions or concerns about how your personal information is handled.
Privacy Contact
Questions, requests, or concerns regarding this Privacy Policy or DekaBooks’ handling of personal information may be directed to:
DekaBooks
Edmonton, Alberta, Canada
Email: info@dekabooks.ca
Website: dekabooks.ca
Changes to This Privacy Policy
DekaBooks may update this Privacy Policy periodically to reflect changes to our services, website, business practices, or legal requirements.
The date at the top of this page will indicate when the Privacy Policy was last updated.